07-30-2019 02:54 PM
Hello, i have 2 gift cards that shows zero balance at the store but my dad don't remember using them at all. May i get a transaction history of them?
08-01-2019 11:54 AM
Hey there, chowl,
Thanks for reaching out to us here about this, and welcome to the Best Buy forums! Please send us a private message with your full name, email, and phone number tied to your Best Buy account and I am happy to take a look into this for you.
You can send us a private message by clicking the blue button in my signature.
Looking forward to hearing from you,