05-31-2019 03:30 AM
05-31-2019 02:51 PM
Good afternoon, haidarassi0615,
Welcome back to our forums. I use the Best Buy app to do most of my shopping with us, so I completely understand why you’d want to make sure you’re able to utilize all the features our app has to offer. There are a few troubleshooting steps you can take to resolve the issue, and hopefully we’ll be able to help get your app working again.
For starters, I would recommend making sure you’re utilize the most recent version of the app, so be sure to check your app store for any recent updates that may have been released. I’d also recommend signing out of the app completely, uninstall, and then reinstall the app, as this may resolve the issue as well.
If you’re still having trouble with the app after following these steps, please let us know, and we’ll be happy to offer any additional assistance we can.
06-01-2019 10:54 AM