05-05-2022 10:55 AM
05-05-2022 01:08 PM
05-05-2022 03:19 PM
Welcome to the forums!
I appreciate you taking the time to write us about your experience during your visit to our 86th And Lexington Best Buy location. I would be reaching out as well, if I felt I wasn’t treated appropriately. We try to pride ourselves in ensuring we provide great customer service, and it saddens me to learn you feel this was not your experience. We definitely expect our employees, from top to bottom, to conduct themselves as professional as possible in every situation.
Being located at our Corporate office, I am able to get this documented for internal review for you. Also, if you have not been able to find a resolution to your computer needs, I can look into it as well. First, I am going to need some more details from you in order to better assist. Will you please send me a private message by clicking on the blue "Private Message" button next to my signature with your full name, phone number, and e-mail address? I look forward to hearing from you.
05-14-2022 01:20 PM
This message has been moved to its own topic.