Other Customer Service Support

[jsz]

I got an email a day ago that seems legit, but I'm quite unsure if its "real".

"Reminder – Please set a new password for the updated Tech Insider Network program!

Hi!

Please set a new password for the updated Best Buy Tech Insider Network program. For security purposes, you will also be asked to re-enter your contact information. Rest assured that your sampling history and product interests have not been lost and by clicking Get started! you can confirm your profile's details to continue receiving free products in exchange for honest reviews.

Is there any way to confirm this? 

Thanks..

[jsz]

From: noreply@techinsidernetwork.bestbuy.com

Mailed By: amazonses.com

Signed By: techinsidernetwork.bestbuy.com

https://tin.bestbuy.com

lets me log in.. on a seperate PC

Just seems weird that the email said "Please set a new password" As if I already had an account.

Thanks.

[Melissa-BBY Senior Social Media Specialist]

Hello, jsz,

Thanks for reaching out. I often get emails from what appear to be well-known businesses, and I understand wanting to ensure that the email that you received is legitimate. 

The Tech Insider Network is a real program that is invitation based only, Based on the information that you shared, it does seem that the email was likely from the program, but I'd like to gather some additional information from you, to see if I can confirm that. 

Can you please send me a private message with your full name, phone number, email address, and a copy of the full email that you received? To send the message, you can use the button in my signature below. Please know I am here until about 7 p.m. CT today and will be out of the office tomorrow, so if you send the message after I leave, I'll respond when I return on Friday. 

Sincerely,