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New Member
Posts: 2
Registered: ‎02-08-2019

TCL TV picture issues

I recently bought a TCL 49" 5 series.  Disappointed with the picture when watching movies as the dark areas are splotchy.  I have contacted TCL without success and they said it might be bandwidth or source issues.  However I have a Vizio TV in the house that shows the picture just fine.  I need some help.

 

 

 

 

Posts: 8,656
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Kudos: 760
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Solutions: 262
Registered: ‎11-10-2008

Re: TCL TV picture issues

Have you considered going to Geek Squad for proper TV calibration? Many TVs may look fine out of the box for the regular user but those who prefer more control and quality over their picture will appreciate calibration. 

 

I do agree on the bandwidth part as many carriers cram channels into one frequency and the bandwidth to provide a clearer picture may not be there. 

 

With electronic devices, this is a sketchy subject as many cables can deliver the picture quality just fine versus a cable that may sell over a hundred bucks and so forth.

 

And as always have you tried different cables and so forth?

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New Member
Posts: 2
Registered: ‎02-08-2019

Re: TCL TV picture issues

Is there an additional means they can callibrate vs. the onscreen menus?