07-30-2021 02:17 PM
Solved! Go to Solution.
07-31-2021 01:43 PM
07-31-2021 01:53 PM
08-01-2021 11:28 AM
Hi there, Mrgreen30,
Welcome to our community forums. I know that a TV is no small purchase and if I were in your shoes I would want to take advantage of this extended Return & Exchange Promise. I appreciate you letting us know about your experience getting assistance with this so far and would like to see what options I may have to help.
I'd like to begin by reviewing your original purchase information. I will need a couple more details to get this process started. Can you please send me a private message with your:
Do you recall when you bought this TV? Any additional information about your purchase would be much appreciated. You can send me a private message by clicking on the blue button at the bottom of this post across from my name. I look forward to hearing back from you.