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New Member
Posts: 2
Registered: ‎07-19-2018

Student Deals Not Received

I had previously been signed up for student deals and did successfully receive coupons for a month’s deals. However, this month I am unable to receive any coupons. I have tried signing up again wih the same account, as well as alternate emails. Is there anyway to fix this?
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Posts: 6,877
Topics: 109
Kudos: 579
Solutions: 383
Registered: ‎12-23-2016

Re: Student Deals Not Received

Hello jm707,

 

Thanks for joining us at the Best Buy Community forums. Our Student Deals are a great way to save money on the tech that will help you succeed in school, so I know how important it can be to get those coupons.

 

We’ve found that when they don’t arrive in your inbox, that is usually because they get caught in a spam filter. I suggest you check your spam or junk mail folder. Some email providers also have a promotions folder where coupons can get filed.

 

Please give that a check, and let us know if you still can’t find those emails.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
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Highlighted
New Member
Posts: 2
Registered: ‎07-19-2018

Re: Student Deals Not Received

I checked both spam and promotion folders of my email and I cannot find anything. The coupons for student deals do not show up. Is there anyway to fix this?
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Posts: 6,877
Topics: 109
Kudos: 579
Solutions: 383
Registered: ‎12-23-2016

Re: Student Deals Not Received

Hi again jm707,

 

Thanks for checking that. These emails come from BestBuyinfo@emailinfo.bestbuy.com. Sometimes that may be a blocked address for some email providers. What you’ll want to do is add that to your contact list, and make sure it is an approved sender.

 

After that, please try searching your email for that address. You may find those emails. If that doesn’t work, however, please send me a private message by suing the link in my signature below this post with your account information. I’d need the email address and phone number associated with it, along with your name, in order to check into this more deeply.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!