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Posts: 2
Registered: ‎09-17-2021

Still waiting on gift card…


I was promised a gift card compensation for having an issue with an order. This was on OCT 5 and I have been waiting for my gift card to be delivered and processed. How long does this typically take. I was told it takes a billing cycle but it has been longer than that. I would like an update on this.

Posts: 351
Topics: 15
Kudos: 47
Solutions: 15
Registered: ‎02-08-2019

Re: Still waiting on gift card…

Hello there, Crist1.

We’d be glad to research this for you. It seems you may have had a conversation with one of our Customer Care representatives. We’d like to see what notes or documentation is available referencing your inquiry.   Would you share your full name, phone and email with us so we can verify and access your account, please?  To send this to us securely, please select the blue ‘Private Message’ button that is near my signature.


We look forward to assisting you.

Wesley|Social Media Specialist | Best Buy® Corporate
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