04-21-2022 09:01 AM
04-21-2022 09:29 AM
Thanks for reaching out to us on Best Buy Forums. As someone who keeps a close eye on my finances, I can understand wanting to ensure that you get your refund. I do regret the miscommunication regarding the timeframe for your refund. Per our Return & Exchange Promise, we do try to provide check refunds within 10 business days. I would certainly be able to look into this further for you. To begin, please send a private message via the blue button to the right of my name. Please include your full name, phone number, and email address along with the order number or customer service PIN for the original purchase (if you have it).