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New Member
Posts: 2
Registered: ‎01-29-2022

Steam Card Not Activated

Hello,

I bought a Steam card for my niece for Christmas and today when she went to use it it said the card wasn't activated. How do I go about getting it activated? I tried the chat support and they said to try this.
Posts: 138
Topics: 1
Kudos: 22
Solutions: 7
Registered: ‎11-08-2021

Steam Card Not Activated

This topic has been moved to its own thread under the board Other Customer Service Support for further review.

Posts: 138
Topics: 1
Kudos: 22
Solutions: 7
Registered: ‎11-08-2021

Re: Steam Card Not Activated

Hello, @Bangslash , and welcome to our online community!

 

Thank you for posting on our forums regarding your experience.  Having issues with getting a card activated is not ideal. I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:

 

Full name

Email address

Phone number

Customer Service Pin (located bottom of receipt) or Order Number

 

I'll keep an eye out for your message.

 

Best,

Rich|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎01-29-2022

Re: Steam Gift Card Not Activated

I sent a private message and still haven't heard back.