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Posts: 1
Registered: ‎03-16-2022

Status of case ID

How can I get the status of a case number? I've waited almost a month and that's on me for not reaching out sooner. But I have not gotten an email like the support agent said I would, or haven't received my package yet either.

Posts: 76
Topics: 1
Kudos: 16
Solutions: 6
Registered: ‎01-17-2020

Re: Status of case ID

Hello, stephanieyf,


Welcome to our Online Community Forums!


I'd love to learn more about your situation to see how I may be of help. Please send us a private message with your full name, phone number and email. 


Chat soon,

Blue|Social Media Specialist | Best Buy® Corporate
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