Other Customer Service Support

[stephanieyf]

How can I get the status of a case number? I've waited almost a month and that's on me for not reaching out sooner. But I have not gotten an email like the support agent said I would, or haven't received my package yet either.

[Blue-BBY Retired: Social Media Specialist]

Hello, stephanieyf,

Welcome to our Online Community Forums!

I'd love to learn more about your situation to see how I may be of help. Please send us a private message with your full name, phone number and email. 

Chat soon,