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Posts: 1
Registered: ‎03-11-2021

Status of Case

I am wondering the status of a case.  I keep trying to call and get routed somewhere and disconnected.  I have tried 3 times now.

Posts: 1,445
Topics: 67
Kudos: 257
Solutions: 62
Registered: ‎11-23-2018

Re: Status of Case

Hello, BKN!


Thanks for joining our online community and posting for support. I hate to hear you're having difficulty getting an update on an open case, and I'm happy to assist as best as I can with this.


To start, please send me a private message including your full name, email, phone number, and case number. You can find the blue option to message me to the right of my name below.


All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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