01-21-2022 06:09 PM
Hello, EduardoSant, and welcome to our online community!
Thank you for posting on our forums regarding your experience. Waiting on a response is not ideal, and I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:
I'll keep an eye out for your message.