09-15-2019 05:11 PM
09-17-2019 04:27 PM
Hello, davebowen,
Welcome to our community!
I appreciate you taking the time to write us about your Sony STR-DH590. Although this is not my area of expertise, contacting the Sony directly at (239) 245-6366 to see what options you may have available, may be the route to take. You are also welcome to schedule a reservation with a local Geek Squad agent to see if we can help narrow down the cause of your issue by clicking the link here or by calling (800) 433-5778. Let me know if you have any other questions.
Respectfully,
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