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Posts: 1
Registered: ‎04-01-2020

Someone used my phone number?

Today I received text's from Best Buy saying:

"Best Buy Order Status: Welcome! Get text updates for each item in your order. Msg&Data Rates May Apply. Terms Apply: (there's a link here that leads to Best Buys terms and Conditions). Reply STOP to opt out."

Then, I received a second message saying:

"Best Buy Order Status: Order (there is an order number here) is confirmed. Visit (insert link here) for order details. Reply HELP for help, STOP to opt out.
So I proceeded to create a Best Buy account in order to try and view this order and the verification code they sent to verify my number came from this same number, so it is real.
Here's the catch: I didn't order anything.

Could someone have used my number? How do I view this? What's going on?

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Posts: 874
Topics: 36
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Registered: ‎10-19-2017

Re: Someone used my phone number?

Hello, @GLATZE

 

We wanted to take a moment to send you over a post we’ve recently made which may answer your question. 

 

If after reading you still need assistance, please follow the steps found in the link below. 

 

An Update from the Moderators

 

Best, 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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