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New Member
Posts: 2
Registered: ‎04-05-2020

Someone’s using my email

So I got an email today saying it’s my confirmation for a Best Buy Credit card I have signed up for. It says it’s someone else’s name, and I’ve had no activity on my own credit cards. I have a Best Buy account in my name and email but no credit cards through them. I’m worried this person is being fraudulent and using a random email to use someone else’s information. When I called bestbuy customer service, they wanted my own SSN and I wasnt comfortable giving it. How do I get this person whoever it is to stop using my email?
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Posts: 874
Topics: 36
Kudos: 80
Solutions: 84
Registered: ‎10-19-2017

Re: Someone’s using my email

Hello, @Callen19

 

We wanted to take a moment to send you over a post we’ve recently made which may answer your question. 

 

If after reading you still need assistance, please follow the steps found in the link below. 

 

An Update from the Moderators

 

Best, 

Faith|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Highlighted
New Member
Posts: 2
Registered: ‎04-05-2020

Re: Someone’s using my email

I still need assistance
Highlighted
Posts: 874
Topics: 36
Kudos: 80
Solutions: 84
Registered: ‎10-19-2017

Re: Someone’s using my email

Hi there, @Callen19

 

Please follow the instructions given in the link above. Once we have a private message with the necessary information, we would be more than happy to support you. 

Faith|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!