01-26-2019 10:13 PM
Today I purchased a Roku stick and digital antenna and received 2 promo codes for 30 days of free Sling tv. I went to the Sling tv website and entered the code and it showed that it was redeemed. I created an account and the 30 day promo was not there; only the 7 days that they normally offer. What can I do to get this credit?
02-07-2019 05:57 PM
Thanks for choosing Best Buy for your Roku Stick purchase! We’re sorry to hear that your Sling TV code didn’t work as expected. We appreciated your patience on this matter while you had waited for our reply, and we’d be happy to point you in the correct direction on this matter.
Sling TV codes do have an expiration date and do need to used on a brand new account. Also, they can’t be stacked as they’re one per customer. Have you tried to reach out Sling TV's support team regarding this matter? They’d be best positioned to articulate what went wrong on their end and offer some additional help moving forward.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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02-10-2019 10:56 PM
This topic has been moved to its own thread under the board Other Customer Service Support for further review.