Other Customer Service Support

[hayne]

I ordered a MacBook Air on December 11, 2021 along with an iPad. The package was estimated to be delivered December 17, then it changed to December 27. The last update was on December 27, and I’ve contacted customer service and they said the package estimate is now January 17 but my order status still says estimate January 10, but we’re way passed that. The iPad arrived, but the MacBook hasn’t.

[Jakoma-BBY]

Hello, Hayne, 

Thank you for joining our forums community! I know it can frustrating not receiving your order in a timely manner. If you like for me to look into this matter. Please feel free to send me a DM with your full name, phone number, email address, and your order number.