Other Customer Service Support

[Thiagodowney]

I need a second sale bill



1. Thiago {removed per forum guidelines}
2. 65 Dundas St W, Toronto, ON M5G 2C3
3. 14/02/2018
4. Débito card CAD 205.63
5. TV Samsung 4K
Model: 1N49MU7600FXZC
S/N: {removed per forum guidelines}

[Thiagodowney]

What do i need to get a seco sale bill? Because i went to best buy store in niagara falls and the guy told me that he Can't help me. But i need my second sale bill because i have a problem with my Tv

[John-BBY Social Media Specialist]

Hello, Thiagodowney,

Welcome to our community. I'm sorry to hear you were unable to get a copy of your receipt at our Amherst location. I know I would be frustrated too.

With apologies, our U.S. stores do not have the means to provide receipt copies for purchases made in Canada. As this community is intended for our U.S. customers. I would recommend that you contact Best Buy Canada for further assistance with your request.

Thank you for writing to us.