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Posts: 2
Registered: ‎04-25-2019


[ Edited ]

No response from Sedgwick for claim {removed per forum guidelines} initiated February 12. Now Service Master wants us to pay asap when we paid Best Buy for installers who flooded our house by hooking up washing machine incorrectly in early February. No one at Best Buy is doing anything to help.

So frustrated and worried. Are there any higher ups at Sedgwick? Is there someone who can be contacted to help at Best Buy? This is the worst buying experience I have ever had.

Posts: 601
Topics: 22
Kudos: 119
Solutions: 26
Registered: ‎11-23-2018

Re: Sedgwick

Hello, SailaErion, and welcome to our online community!


Thank you for reaching out to us on our forum for support. I'm so sorry you experienced flooding in your home after your washing machine was hooked up incorrectly. This is definitely not the kind of experience we want for our customers, and I can understand wanting to check in on your claim with Sedgwick regarding this.


I'd like the opportunity to do what I can to help with this. First, can you please send me a private message containing your full name, email, and phone number? You can find the blue option to message me to the right of my name, below.



Allison|Social Media Specialist | Best Buy® Corporate
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