Add Product

Search Results:

New Member
Posts: 1
Registered: ‎04-14-2022

Scam Email

[ Edited ]

I just got this email and I know it is a scam. This is the email address it came from

{removed per forum guidelines}


Thank you for your order!

Thank you for choosing our services.
We are reaching out to remind you that your computer protection Annual subscription has expired and Auto-Renewed today.

We have auto-renewed your plan for 3 years and charged $399.99 against you account.

We would like to thank you for the completion of the maintenance plan.

Support Team

{removed per forum guidelines}

Order Summary
Product : Complete Network Security
Order No : GK-SNDP13
Renewal Amount : $399.99
Tenure : 3 Years
Renewal Status : Auto-Renewed

If you have and questions about this order or you want to cancel the subscription, you can reach out our customer support at :

{removed per forum guidelines}

Thank you for choosing. We thank you for your loyalty.

This Email is being Sent By Geek Squad As You Have Subscribed To Our Services
Copyright © Geek Squad PC Support LLC
Clark Ave, Lakewood, CA 90712, United States

This email has been sent to you, because you are a customer or subscriber of  Unsubscribe

I hope this helps you find the person because this actually scared me at first. I can't afford to have $400 taken out all at once. Can you imagine an retired person living on a fixed income. This would make them call that number. Please do not brush this under the rug do something about it.                     

Posts: 439
Topics: 9
Kudos: 47
Solutions: 22
Registered: ‎11-23-2018

Re: Scam Email

Hi, nybina1981, 

Thanks for creating a profile here on the Best Buy Forums. Welcome to this great community! I can certainly understand you looking to bring this to our attention, as I would be doing the same if I received a fraudulent email. You are correct that this is appears to be a scam email from someone who is not affiliated with Best Buy in any way. 

Thank you for making us aware of this email here within the Corporate Campus. We would recommend using caution going forward, and blocking that sender within your email account.


Quinton|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 5
Registered: ‎11-20-2021

Geek Squad renewal Scam Emails (MANY!)

I have recieved DOZENS of these bogus emails telling me my account is being charged (various huge amounts of $$!) because my subscription is up.  There is no link (too suspicious), only a phone number. 


I was grateful to the other forum member who actually called and then was exposed to the malicious string of efforts to exact info from the "rep" who immediately called him/her back.


I will NEVER renew my subscription cuz of the headaches it causes. It is worth my sanity to just pay as needed, not subscribe to the "service."