11-05-2022 01:12 PM
11-05-2022 05:26 PM
Hi there, Maguiarjr,
Thanks for reaching out to us here on Best Buy Forums. I can certainly understand wanting your trade-in to be processed accurately.
Here is some more information about our Trade-In Program. In order to see if we accept a particular item for trade-in, please use the Trade-In Estimator. Unfortunately, If an item is not found in our Trade-In Estimator tool, we are not able to accept it for trade-in.
If you require further assistance on this, I would be happy to help personally. Just send me a private message by clicking on the button next to my signature.