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Posts: 1
Registered: ‎07-06-2018


What a dummy I am.  I bought a 55" Samsung about three months ago, and I remember seeing that there was an 'extra' that came along with my tv purchase.  I'm looking thru the BestBuy website when I see what this 'extra' is because it's still available with the same tv .. it's a Sling TV 30-day trial with my purchase.


I went back and checked my receipt, paperwork, emails, etc, and I found nothing pertaining to this.  I didn't receive any emails letting me know, nor was there anything on my BestBuy account letting me know.


My question is if I am still eligible to make use of this, and how do I go about getting the information that would allow me to make use of this free trial.


Thanks for your help. 

Posts: 4,221
Topics: 25
Kudos: 316
Solutions: 231
Registered: ‎12-23-2016


Hello LoUDaMaN,


Thanks for joining us at the Best Buy Community forums. SlingTV is an awesome service from what I’ve heard, so I understand why you’d want to check it out.


I’d be happy to take a look into your purchase to see if I can dig up that code for you. Three months on, it may have expired, but it is worth at least checking it out to see if it is still active.


What I’d need you to do is send me a private message by using the link in my signature below this post. Please send along your name, email address, and phone number. If you made the purchase online, I’d ask that you please send in your order number as well/. If it was a store purchase, the customer service PIN from the bottom of the receipt would work instead of the order number.


I look forward to hearing back from you to see if we can get that code sent out.



Kyle R|Social Media Specialist | Best Buy® Corporate
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