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Posts: 1
Registered: ‎08-10-2019

Returning /Exchanging

Samsung Galaxy S9 Unlocked purchased through flash wireless through bestbuy don't like want to exchange

Frequent Contributor
Posts: 698
Registered: ‎02-07-2011

Re: Returning /Exchanging

According to flash wireless you can return it to any best buy location if you have all of the packaging and the receipt within 14 days, subject to a 35$ restocking fee.
The declined your return? Why?
Posts: 181
Topics: 13
Kudos: 50
Solutions: 13
Registered: ‎10-03-2017

Re: Returning /Exchanging

Hi there, AngelDBaby38! 

 

Welcome to the Best Buy Support Forums! 

 

I understand you are looking to return a phone that you purchased from Flash Wireless to us. I'd like to get some additional information on this, and see what options may be available in this case.

 

I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

  • Your full name
  • Your phone number
  • Your email address
  • Your order number

To send me a private message, please click the button labeled "Private Message" in my signature below.

 

Sincerely,

Vince|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 181
Topics: 13
Kudos: 50
Solutions: 13
Registered: ‎10-03-2017

Re: Returning /Exchanging

This topic has been moved to Customer Service under the board Best Buy Store Purchase for further review.