07-05-2019 09:53 PM
07-06-2019 05:01 PM
Good afternoon, Robert58,
Thank you for taking the time to join our community forum and letting us know about your experience purchasing this TV. Getting a new TV should be an exciting experience so I can imagine your surprise to see that this TV was damaged. While we are ale to return or exchange most products, we are unable to process a damaged product. While I can't guarantee any specific outcome, I would be happy to look further in to this. Can you please send me a private message with your:
To send a private message please click the button at the bottom of my post across from my name. I look forward to hearing back from you.
07-07-2019 12:55 PM
Thanks for sending that message in. Andrew isn’t available, so I’ll be helping you out in his place.
I’ll shortly be sending you a reply to that private message.