02-01-2019 10:59 AM
02-01-2019 12:27 PM
Welcome to the forums!
I appreciate you taking the time to join and write us about these games. I am happy to help where I can.
If the games are unopened, and within out Return & Exchange Promise period, you should be able to return them and get a refund for them. If they are open, you will only be able to exchange them for an identical item.
You are welcome to visit your Best Buy store for assistance.
02-01-2019 12:50 PM
You’re very welcome, wpmj1979!
Per our Return & Exchange Promise, depending on your membership, the minimum amount of days you have is 15 days from the date of purchase. It seems you’re still within the timeframe.