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Posts: 1
Registered: ‎06-04-2019

Return Warning-Never doing Business with Best Buy Again

Received a warning from local best by store that I cannot return or exange items from best buy for next 1 year.

There was a 1800 number listed but he had no idea and was reading from prepared notes.They did send me my return report howerver.

I have made thousands of dollars of purchases from Best Buy over the past few years, Mac books, soundbars, TV,  end Galaxy Note Phones to name a few.I was even an elite member.

To recieve this warning is insulting, to say that I am angry is an uderstatement.

Beause of my pionts and/or elite status I used to consider Best Buy for my needs, not anymore

I will gladly take my buinsess elsewhere, there are no shortages of eletronic stores close by or online.




Posts: 2,820
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Registered: ‎09-29-2008

Re: Return Warning-Never doing Business with Best Buy Again

Hi, bsandesh11,


Welcome to Best Buy online community. Discovering that you may not be able to make returns can be upsetting. I am sorry to learn that you had this experience in your recent visit to your local Best Buy store. I appreciate the time you have taken out of your day to share your feedback.

While I would not be able to guarantee a different outcome, I would be happy to get your account details over to a specialist for further review. If this is something that you would be interested in, please send me a Private Message with the following information:


Full Name
Email Address
Phone Number
TRE Warning or Denial ID 

To send me a message, log into the forum, and select Private Message from my signature bar.


Thank you,

Karina|Social Media Specialist | Best Buy® Corporate
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Posts: 9,306
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Registered: ‎09-29-2008

Re: Return Warning-Never doing Business with Best Buy Again