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Posts: 1
Registered: ‎03-27-2021

Retrieving a Receipt thats not linked to my account?

Hello! Recently ive been having an issue with an Item ive purchased through bestbuy that is expierencing some issues, it still falls under the manufacturers warranty, ive searched everywhere for the receipt and am unable to find it. I looked through my account purchases and noticed its not located in there and realized I must have not given them my email/ phone number to purchase the item, would they possibly be able to search up the purchase with my Card numbers that i used to purchase it?

Posts: 18,381
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Registered: ‎09-29-2008

Re: Retrieving a Receipt thats not linked to my account?

Welcome to our community, Dylan_beltran.


I can't count the times I've had trouble finding receipts in my files, either in paper or electronically, so I sympathize. It's not fun coming up empty-handed after a long search.


I'd be happy to help find your missing receipt. If you will please send me a private message that includes the following, I’ll do my best to on your behalf:


  • Your full name
  • Your telephone number
  • Your email address
  • The store where you made the purchase
  • The exact date of purchase
  • The product you purchased
  • The full amount of the purchase including all items and tax in U.S. dollars


To send me a private message, please click the button labeled "Private Message" in my signature below.


I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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