02-04-2019 02:54 PM
Thank you for registering with the Best Buy forums to find out when we can be of further assistance to you! I'm glad you were able to send me a private message, and I'm wanting to ask you to detail, in greater detail, how we can be of further assistance to you!
If you're needing to disclose any personal information, be sure to keep this away from the public by sending me another private message. Hope to hear back from you soon!
02-04-2019 03:23 PM
Normal response times could be around 2-3 days, but this could fluctuate depending on the volume of posts that are ingested at any point of time. My team hopes to get to every customer as soon as possible, and there are times where we're able to reply within the same day of posting!
Thanks for stopping by to asks!