07-24-2019 05:12 PM
How do i request a new Credit Card? Seems like no one is here to help.
I need a new Card because the one i had i discarded (i cut it into pieces) it 5 years ago because i no longer used the credit card but i want to log in to make some changes. Long story short i can't log in for many reasons and i don't have the card like i said. I'm sure the fix is by recieving a new Credit Card. How do i order a new Credit Card?
07-26-2019 05:56 PM
Hey there, gMemo92,
Welcome to our community forum and thank you for for writing to us about your My Best Buy credit card. I would be more than happy to help point you in the right direction. These cards are issued by our partner Citibank. I would recommend contacting them directly at (888) 574-1301 for further assistance. Please let us know if you have any other questions we can help with!
07-26-2019 09:04 PM
Just read this post. If it has not been used in that amount of time, the card was most likely deactivated and the account closed. You can call Citi as recommended, but if they find that you are not still active you can come by the store or go on to the main BestBuy.com site and reapply.