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New Member
Posts: 2
Registered: ‎07-23-2019

Request new Credit Card?

How do i request a new Credit Card? Seems like no one is here to help.


I need a new Card because the one i had i discarded (i cut it into pieces) it 5 years ago because i no longer used the credit card but i want to log in to make some changes. Long story short i can't log in for many reasons and i don't have the card like i said. I'm sure the fix is by recieving a new Credit Card. How do i order a new Credit Card?

Posts: 4,934
Topics: 150
Kudos: 374
Solutions: 226
Registered: ‎08-21-2017

Re: Request new Credit Card?

Hey there, gMemo92,


Welcome to our community forum and thank you for for writing to us about your My Best Buy credit card. I would be more than happy to help point you in the right direction. These cards are issued by our partner Citibank. I would recommend contacting them directly at (888) 574-1301 for further assistance. Please let us know if you have any other questions we can help with!

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Best Buy Employee
Posts: 1,849
Registered: ‎01-09-2015

Re: Request new Credit Card?

Just read this post.  If it has not been used in that amount of time, the card was most likely deactivated and the account closed.  You can call Citi as recommended, but if they find that you are not still active you can come by the store or go on to the main site and reapply.

I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***