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Posts: 1
Registered: ‎08-11-2019

Request for Invoice

[ Edited ]

Hi ..
I am BIBIN {removed per forum guidelines} and my member id is {removed per forum guidelines} and by registered email id is {removed per forum guidelines}
I purchased google Pixel 3a  5.6” 64GB black model: G020G of IMEI1: {removed per forum guidelines} / IMEI2: {removed per forum guidelinesfrom Best Buy on 12 July 2019 . But I didn’t get any email receipt of invoice . My phone is now not working , its touch screen is not at all working and is like freezing state. I have done factory reset also but of no use.So I need the invoice to get warranty from google. I am currently at India so I can’t reach ur store . So can u please sent the invoice to my mail I’d.
It would be great full if u did so .

I have done so many purchases including Mac air and PS4  with in 5 months span and done so many purchases from ur store  before when ever I visit there . I have recieved email reciept for all items expect the one I purchaced on 12 July 2019 from Best BUY at 6006 E Sam Houton Pkwy N, Houston,TX 77049,USA. I think may be they didnt used by member id while doing my last purchase. So kindly forward the invoice of the same Google pixel 3a phone that I brought from your good store , so i can get it repaired under warrenty.


Bibin {removed per forum guidelines}

Best Regards

Posts: 3,264
Topics: 25
Kudos: 351
Solutions: 198
Registered: ‎11-29-2016

Re: Request for Invoice

Good afternoon, Bibin,


Welcome to our forums!  You’re definitely in the right place for your receipt request, and I’ll be happy to see what we can do to get these receipts sent your way as soon as possible.


As you can see, we’ve removed your private information from your post, to make sure your sensitive information isn’t visible on our public forums.  I’d like to continue this trend by sending you a private message to gather another piece of information I’ll need from you.  To read my message, you’ll want to be logged into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen.


Speak to you in a bit,

SeanM|Social Media Specialist | Best Buy® Corporate
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