Other Customer Service Support

[Diane22]

Need to ask Best Buy to stop sending pieces of mail to me. Including sales, ads, credit card offers, just stop mailing any and every thing. Provide me an email address so I can proceed with this request. Thank you

[AndrewB-BBY Social Media Specialist]

Hi there, Diane22,

Thank you for joining our community forums and writing to us. I can certainly understand wanting to reduce the amount of mail you receive and would be happy to help you look in to this. We don't typically provide customer service via email but we can assist you here. I can make sure your account is removed from our marketing subscriptions. In order to do so I will need a bit more information. Can you please send me a private message with your:

Full name

Email address

Phone number

You mentioned that you were receiving mail about the Best Buy credit card, is that right? These are issued by our partner Citibank so I would recommend contacting them directly for assistance regarding these offers. You can find their contact information at the previous link. To send a private message please click the button at the bottom of my post across from my name. I look forward to your response.

[Diane22]

How do I send the message private

[Diane22]

It is Usps not email I receive

[AndrewB-BBY Social Media Specialist]

Hello, Diane22,

I see that you've been able to send me a private message. Please allow me a few moments to review this and respond. You can check your private messages by ensuring you are logged in to your forum account and clicking the orange envelope in the top right corner.