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Posts: 5
Registered: ‎09-21-2019


I am a college student. I bought an apple watch on the official website, but the school sent it back to me because of the wrong address. I have waited 15 days now, can I get a refund? Or is there any way to contact the official?
Posts: 452
Topics: 34
Kudos: 92
Solutions: 32
Registered: ‎10-03-2017

Re: Refund

Hi there, yujiewu! 


Thanks for posting with us on the Best Buy Support Forums! 


I understand that you have some questions regarding an order that you recently placed with us that was returned due to an incorrect address being provided at checkout. Typically, once an item has been returned back to us and processed, you should receive a refund for this order. Once the refund is processed, you should receive it within about 5-7 business days, although it can take up to one billing cycle to appear in your account, depending on your bank.


I'd like to look into this for you just to verify that the item was received and that a refund was processed, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

  • Your full name
  • Your phone number
  • Your email address
  • Your order number

To send me a private message, please click the button labeled "Private Message" in my signature below.



Vince|Social Media Specialist | Best Buy® Corporate
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