01-20-2021 01:15 PM
Thanks for reaching out on the Forums! I am sorry to hear that you are waiting for your refund. It sounds like you are waiting for a check in the mail, which can typically take up to 15 business days to arrive once processed.
I'd be happy to look into this and see what information I am able to provide about the status of your refund. So that I can get started, please send us a private message with your full name, email, and phone number.