08-22-2020 05:50 AM
08-23-2020 12:20 AM
08-24-2020 08:49 PM
08-25-2020 02:47 PM
Good afternoon, acctd13,
Welcome to our community forums. I can only imagine your surprise to receive a package after you had already cancelled your order. My team is located here at our Corporate Campus and I would be glad to help explore what options we have available to help.
I'd like to begin by reviewing your cancelled order and will need a few more details to do so. Can you please send me a private message that includes your:
Cancelled order number
You can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your message.