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Posts: 1
Registered: ‎04-14-2021

Receipt/Purchase Verifications

Good morning,


I am an investigator for an insurance carrier and am attempting to verify several Best Buy receipts that have been provided to us by one of our customers. I understand customer privacy, and protection of PII; customer information is never requested. Receipts have been provided, and I am only attempting to verify the items on the receipts, and if the items were returned. Is there a department that you can direct me to that can assist this type of request?




Michael D. 


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Registered: ‎10-10-2012

Re: Receipt/Purchase Verifications

Good Morning, Michael,


Thank you for reaching out to Best Buy regarding your investigation and trying to verify items from some customer receipts.


As you mentioned, Best Buy does have a very strict Privacy Policy found here, and as such, we would be unable to assist anyone but the original purchaser regarding their receipts, or any products on them.


I apologize for any inconvenience,

Bill|Senior Social Media Specialist | Best Buy® Corporate
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