07-30-2018 06:52 AM
I purchased a LG monitor from the Best Buy store in Wilmington, DE last June. It stopped working and I sent it into LG for repair since it was still under its 1-year warranty, but they won't service it without a copy of the receipt. Is there any way I can be emailed a copy of the receipt?
08-03-2018 03:03 PM
Welcome to our community. I apologize for the apparent tardiness of this reply. We do our best to respond to our customers' messages as promptly as possible and in the order in which they are received.
I'll be happy to help locate your receipt and get a copy of it to you, but I will need some inforation to begin. If you will please send me a private message that includes the following, I’ll do my best to help:
To send me a private message, please click the button labeled "Private Message" in my signature below. I look forward to hearing from you.
08-05-2018 10:08 AM - edited 08-05-2018 10:08 AM
Thank you for sharing the requested information.
I was able to locate your receipt and have requested a copy be sent to you. It should arrive within about 24 hours.
Please note: Gmail is known to filter our messages, so please be sure to check your junk email, promotions, and trash folders if your receipt doesn't arrive to your inbox in the time allowed.
If you have questions or concerns, please be sure to let me know.