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Registered: ‎11-16-2020

Re: keeping my existing account - 2FA backup codes

I wantes to how why is Best Buy taking out $107.24 it say MC AUTHORIZATION 00000906 Best Buy RENEWAL 2020-11-15 help me to understander this please

Posts: 11,588
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Registered: ‎11-10-2008

Re: keeping my existing account - 2FA backup codes

2FA won't stop Geek Squad renewals. You had most likely paid for Tech Support or some other Geek Squad Services and forgot to cancel. Geek Squad can help you get these charges removed.

 

Here is their contact info https://www.bestbuy.com/site/services/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
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Registered: ‎11-23-2018

Re: keeping my existing account - 2FA backup codes

Hi, KaylynLBell, and welcome to our online community!

 

Thanks for posting about your recent charge on our forum. I know how surprising it can be to see a charge on your account for something you don't recognize. I see that hockeycanuckjc provided some help on this already, and I'd like to share this article as well to provide further support: 

 

What is this Charge on my Statement?

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
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