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Posts: 1
Registered: ‎01-17-2021

Re: how to file formal compliant

I'm beyond angry because I can't reach best buy after 6 hours of trying. How do rip them to shreds? They have my purchase data wrong/incompltet. I will hunt tgem down until they respond to me.

Posts: 654
Topics: 29
Kudos: 134
Solutions: 45
Registered: ‎02-08-2019

Re: how to file formal compliant

Hey, Mv30888!


Thank you for reaching out to us on the Forums! I am sorry to hear that you were unsuccessful in getting in contact someone regarding your order. Six hours is a long time to be waiting for support, and this doesn't sound like the service that we strive for. 


I would like to take a look into your concern, as well as document any feedback about this experience that you may have. So that I can get started, please send us a private message with your full name, email, and phone number.




Meg|Social Media Specialist | Best Buy® Corporate
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