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Posts: 1
Registered: ‎07-18-2018

Re: Where to send Compliments for BB Employees?

[ Edited ]

Went through the trouble to make this account to also give positive compliments to a Mr. Liam {removed per forum guidelines} at the Best Buy at Otay Ranch Town Center, 2015 Birch Rd in Chula Vista, CA. No employee ID was given but he was willing to talk and walk me through a 2 hour process of elimination between a new laptop. He went through all the pros and cons even pointing out things that I did not consider at the time such as battery life, RAM, etc. He did not rush me and most importantly was extremely proffessional. I only hope this makes its way up the totem to perhaps those whom he may work for.


Posts: 6,818
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Registered: ‎12-23-2016

Re: Where to send Compliments for BB Employees?

Hi Juice24,


Welcome to the Best Buy Community forums. It’s always awesome when someone joins us to let us know about a great experience they had in one of our stores.


Buying a new computer is a big decision, and we want to make sure you are getting one that’s going to wow you. It’s awesome that Liam took so much time to help you find the perfect solution.


We love getting feedback like this, because knowing what we’re doing right helps us keep on doing it. Thanks so much for taking the time to share this with us. I’ll be sure to pass your comment on to his leadership team so that Liam gets recognized.


We hope that you’ll be a Best Buy customer for years to come, and will do our best to keep giving you the same great service.



Kyle R|Social Media Specialist | Best Buy® Corporate
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