12-01-2020 12:46 AM
12-01-2020 07:31 AM
Good morning, bgdaking,
Welcome back to our community forums. Our Total Tech Support program is a great way to make sure all the products in your home are covered, I'd be glad to help make sure you're getting all the benefits all this program offers.
I see that you sent another specialist some additional details regarding your account. I will need one last bit of bit of information so I can see what options I have available to help. Can you please send me a private message that includes your full name?
I look forward to hearing back from you!