10-23-2019 04:08 PM
Welcome to the Best Buy Forums!
I appreciate you taking the time to write us regarding your situation. I understand where you’re coming from, as I would not be too excited about any surprise charges on my account. I’m happy to look into this for you and get it squared away.
First, I am going to need some more details from you. Will you please send me a private message with full name, phone number, and e-mail address? To send it, click on the blue button next to my signature. I look forward to hearing from you.