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Registered: ‎01-24-2023

Re: Unable to speak to someone at my local store

I just had the same problem exactly So Frustrating
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Registered: ‎11-10-2008

Re: Unable to speak to someone at my local store


@Greenbee1 wrote:
I just had the same problem exactly So Frustrating

There is an issue of staffing at some stores where they must give their attention to customers visiting an actual store. In this case they won't be able to answer the phone. If you have a question about a product, these forums are great to get the information you need. and also BestBuy.com has some great resources to compare products and also chat can give you answers as well. 

 

You can always place an order online for in store pickup and it makes it easy to get the tech you need. 

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.