Add Product

Search Results:

New Member
Posts: 1
Registered: ‎11-20-2021

Re: TCL 365 day return problem

Kayla, Would you be willing to help me out as well?

Posts: 2,662
Topics: 108
Kudos: 109
Solutions: 131
Registered: ‎10-19-2017

Re: TCL 365 day return problem

Hello, esco96,


Thanks for posting! The process to return or exchange products at Best Buy is meant to be easy, so I'm disappointed to hear that you're running into troubles, as well. I'll be more than glad to review your situation in greater detail to see what may be possible going forward. 


To get started, please send me a private message with your full name, phone number, and email address. If you happen to have the order number (online purchase) or customer service PIN number (store purchase) that would also be helpful. I look forward to hearing back from you!



Kayla|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!