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Posts: 1
Registered: ‎11-20-2018
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Re: Refurbished Computer Return Policy Complaint

Hello;  I've been scouring the Best Buy policy pages, and cannot find it specifically outlined whether refurbished items can in fact be returned?  I am looking at a refurb laptop, but have been unable to verify if the item has specific features, and the only way to know is if I order it; if it comes in without the features I need, am I stuck with it, or can it be returned?  Thank you. 

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Registered: ‎02-09-2011

Re: Refurbished Computer Return Policy Complaint

They have the same return periods as everything else - The only thing "funky" with them is the, in general, 90 day warranty on repairs and the like.