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Posts: 2
Registered: ‎02-10-2019

Re: Purchase History on Gift Card

I'm looking to see my history on two Best Buy cards that now have a zero balance.
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Posts: 5,528
Topics: 60
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Registered: ‎12-23-2016

Re: Purchase History on Gift Card

Hi, jackiethompson2,


Welcome to the Best Buy Community forums.  


While I won’t be able to provide a full purchase history for a gift card, I can take a look into them to see if I can find any details for you. 


Please reach out to me through a private message by using the link in my signature below this post. I’ll need your name, email address, phone number, and the customer service PIN or order number from when the gift cards were purchased. 


Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 5,528
Topics: 60
Kudos: 517
Solutions: 320
Registered: ‎12-23-2016

Re: Purchase History on Gift Card

Hello again, Jackie,

 

As I mentioned in my previous post, I’d need a few additional details in order to attempt to assist here.  

 

If you could please click here to send me a private message, I’d appreciate it. I’ll need your email address and phone number to get started.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 5,528
Topics: 60
Kudos: 517
Solutions: 320
Registered: ‎12-23-2016

Re: Purchase History on Gift Card

Hi again, Jackie,


I’m actually about to send you a private message about this directly, instead. If you click the orange envelope in the top right corner of the page, you can read that message.


Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!