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Posts: 1
Registered: ‎12-29-2017

Re: Purchase History on Gift Card

Hi, I am similar problem. I have a gift card, i am very suprised current value almost zero now.  I only know I used it to buy 3 cheap items.  There should have been more than that amount left.  I would like to know how to find out the history or at least the original amount on the cards.    Thanks, angela

Posts: 3,012
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Registered: ‎04-18-2017

Re: Purchase History on Gift Card

Hello wenwzhan-


Welcome to the Best Buy forums!  We're thankful for all the patience you were able to show us until we had a chance to respond to your question!  I'd be more than willing to take a closer look into this for you, but first I'll need to gather some more information!


The email provided didn't allow me to locate any purchase history.  Click the link in my signature line below,  to send me a private message containing your full name, phone number, email address, and the full gift card number.  


I'm hoping to hear from you soon!




JJ|Social Media Specialist | Best Buy® Corporate
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Posts: 9,220
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Registered: ‎09-29-2008

Re: Purchase History on Gift Card