Other Customer Service Support

[jchang624]

Hi,
I have a similar situation. The refrigerator I bought has reduced in price as well has the Geek Squad Protection Plan I purchased.
I just submitted for the price match for the refrigerator, but how do I confirm the price match for the protection plan?

Thanks!

[Fey-BBY Social Media Specialist]

Hello, jchang624,

Welcome to the forums!

It's understandable that you would like to ensure that you are receiving the best price possible for your new refrigerator and Geek Squad Protection plan. Generally speaking, if a price adjustment was applied to your refrigerator, the associated plan should have also automatically adjusted. Did you receive a receipt for your price adjustment, or was this something that was applied to an online order?

Regards,

[jchang624]

Hi, thank you for your prompt reply. There was a credit applied to my best buy credit card for the price match. I do not see the price match for the protection plan. Please let me know what further information you need to help me with this matter. Thank you!

[AndrewB-BBY Social Media Specialist]

Hi there, jchang624,

Thank you for following up with us. Can you please send me a private message with a few more details? We will need to verify your:

Full name

Email address

Phone number

Order number

To send a private message please click the button at the bottom of my post across from my name. I look forward to your response!