Add Product

Search Results:

Reply
New Member
Posts: 3
Registered: ‎08-13-2019

Re: Lost Store credit card

Hello Meagan,

I am on the same boat. I had a store gift card which I lost. I have been trying to call the customer support number and have been transferred to many different departments with no help.

I dont have the gift card number. But I have a receipt for a purchase I made with that card and it has the last 4 digits of the store card along with a member number.

Can you please help me out here.

Many thanks.
Highlighted
Posts: 3,408
Topics: 58
Kudos: 245
Solutions: 178
Registered: ‎08-21-2017

Re: Lost Store credit card

[ Edited ]

Welcome, SetuJha,

 

Thank you for visiting us here on our community forums and writing to us about your gift card. Having lost my wallet before, I know too well the process of getting everything replaced including gift cards. I would be happy to help you see what options we may have to get this gift card replaced. We are typically only able to replace a gift card if you have access to the original purchase receipt. Did you buy this gift card? Please let me know so I can continue to research this for you.

 

 

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎08-13-2019

Re: Lost Store credit card

Hi Andrew,

I did not buy the gift card but got it in store on returning an intem.

Thanks
Posts: 180
Topics: 7
Kudos: 18
Solutions: 10
Registered: ‎02-08-2019

Re: Lost Store credit card

[ Edited ]

SetuJha,

 

My colleague is not available right now, so I was asked to further assist you. Understanding your plight, we’d like to still investigate what options may be available for you. So, if you are able to provide your full name, phone, and email in a private message we should be able to begin our research. To do that, simply click on the ‘Private Message’ button that is to the far right of my signature.

 

 

Wesley|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎08-13-2019

Re: Lost Store credit card

Sent you a private message