08-13-2019 09:40 AM
08-14-2019 11:37 AM - last edited on 08-14-2019 06:44 PM by Bill-BBY
Thank you for visiting us here on our community forums and writing to us about your gift card. Having lost my wallet before, I know too well the process of getting everything replaced including gift cards. I would be happy to help you see what options we may have to get this gift card replaced. We are typically only able to replace a gift card if you have access to the original purchase receipt. Did you buy this gift card? Please let me know so I can continue to research this for you.
08-22-2019 12:29 PM - last edited on 08-22-2019 03:13 PM by Bill-BBY
My colleague is not available right now, so I was asked to further assist you. Understanding your plight, we’d like to still investigate what options may be available for you. So, if you are able to provide your full name, phone, and email in a private message we should be able to begin our research. To do that, simply click on the ‘Private Message’ button that is to the far right of my signature.