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New Member
Posts: 2
Registered: ‎08-13-2019

Re: Lost Store credit card

Hello Meagan,

I am on the same boat. I had a store gift card which I lost. I have been trying to call the customer support number and have been transferred to many different departments with no help.

I dont have the gift card number. But I have a receipt for a purchase I made with that card and it has the last 4 digits of the store card along with a member number.

Can you please help me out here.

Many thanks.
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Posts: 3,145
Topics: 47
Kudos: 219
Solutions: 169
Registered: ‎08-21-2017

Re: Lost Store credit card

[ Edited ]

Welcome, SetuJha,

 

Thank you for visiting us here on our community forums and writing to us about your gift card. Having lost my wallet before, I know too well the process of getting everything replaced including gift cards. I would be happy to help you see what options we may have to get this gift card replaced. We are typically only able to replace a gift card if you have access to the original purchase receipt. Did you buy this gift card? Please let me know so I can continue to research this for you.

 

 

AndrewB|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎08-13-2019

Re: Lost Store credit card

Hi Andrew,

I did not buy the gift card but got it in store on returning an intem.

Thanks