Other Customer Service Support

[Karmiccc]

I have lost my card and its been over a year is their a way I can get it back?

[hockeycanuckjc Community Veteran]

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@Karmiccc wrote:

I have lost my card and its been over a year is their a way I can get it back?

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You would have to call Citi Bank for this. I saw the number on their site. It is 888-574-1301 from what I saw at the bottom of the credit card log in. 

If you don't have the card information eventually the automated IVR will give up and connect you to an agent who can verify your info and send you a new card. 

[Alex-BBY Social Media Specialist]

Hello, 

Welcome to the Best Buy Forums! We appreciate you reaching out regarding a lost credit card. Here is more information on how to contact Citibank to report a lost or stolen card: https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=PLCN_BESTBUY#...

You can login or call 1-888-574-1301.

Thank you,

[Karmiccc]

No its a gift card

[Alex-BBY Social Media Specialist]

Hey!

Thank you for the response and clarification. I would love to look into this and see what's possible. Can you please send over a private message with your full name, phone number, and email address? You can click on "Private Message" next to my signature.

Thank you,